I recently stayed at the 4-star hotel, Aigle Noir, due to a off-season, reduced rate and its great location across the street from the Chateau de Fontainebleau. When I checked in, my designated room was not yet ready; however, the very friendly young man at the front desk offered to upgrade my reservation to a suite (at no extra charge). Why not? I really just expected a larger room at any rate (pardon the pun). I also noticed the charming lounge with a fireplace, just off the lobby and mentally noted to have a drink there later that evening.
The “suite” was indeed “sweet” and comprised two full bathrooms, very large bedroom with table/sitting area and desk, a separate living room, and a complimentary beverage area along the corridor – Wow – I was impressed!
First important test, though, was connecting to Internet via the hotel’s free wifi: my netbook connected fine to wifi but “no Internet access.” So, I took my netbook to the lobby to ask for help (ok, really to complain). Fabian, the same young Frenchman at the reception desk, kindly spent about 20 minutes checking out my netbook settings, etc. (all in English) to solve the access problem, while chatting and with my translating in French (although he understood a little computer English) Eh, voila! OK, now I was doubly impressed – the customer service was great.
Although I only stayed one night here, Aigle Noir provided royal service and was well worth splurging a little — after all I was just across from a royal chateau!
Great discovery, I am definitely seduced! I knew of the Aigle Noir, but hadn’t thought of it for years. As a veteran hotel-hopper, believe me, two-bathroom suites are VERY rare! In fact, the only one I have ever come across was at the Pierre in New York City, so you were in excellent company.
Enjoyed the excellent slide show, and send a special bravo for your clever alliterative jeu de mot (sweet suite)!
Thanks – wished we could have stayed more than one night!
What a lovely post, Kim. You are very clever with your slide shows, I wouldn’t know how to start! These treasures are all the more beautiful for being so unexpected and you did double well, an elegant hotel and fantastic customer service. Bravo!!
Oops, meant to thank you too for your compliment and comment.
It was a great “find” and will definitely go back and stay longer next time!
What a stunning place to stay.. always fantastic to get an upgrade
Thanks – the added plus was that there was a great restaurant just down street and with the chateau “en face” – it was very convenient.
Oh Kim. Last year me and my children stayed at L’Aigle Noir, while my son was graduating from Insead there, And I really love this place. Thank you for sharing these beautiful pictures.
You’re welcome, Nina – it is a really nice place to stay and congratulations for your son’s success.
Merci beaucoup 🙂